Q2 2024 Container Store Group Inc Earnings Call

In This Article:

Participants

Caitlin Churchill; Investor Relations; Container Store Group Inc

Satish Malhotra; President, Chief Executive Officer, Director; Container Store Group Inc

Jeffrey Miller; Chief Financial Officer; Container Store Group Inc

Kate McShane; Analyst; Goldman Sachs

Presentation

Operator

Greetings and welcome to the Container Store second quarter, 2024 earnings call. (Operator Instructions) As a reminder, this conference is being recorded. It is now my pleasure to introduce your host, Caitlin Churchill, Investor Relations. Thank you. You may begin.

Caitlin Churchill

Good afternoon everyone and thanks for joining us today for the Container Store's second quarter, fiscal year 2024 earnings results conference call. Speaking today are Satish Malhotra, Chief Executive Officer; and Jeff Miller, Chief Financial Officer. After Satish and Jeff have made their formal remarks, we will open the call to questions.
Before we begin, I would like to remind everyone that certain matters discussed in today's conference call are forward-looking statements relating to future events, management plans and objectives for the business, including the transaction with beyond and the future financial performance of the company that are subject to risks and uncertainties.
Actual results could differ materially from those anticipated in these forward-looking statements. The risk factors that may affect results are referred to in the Container Store's press release issued today and in our annual report on form 10-K filed with the SEC on May 28, 2024 as updated by our quarterly reports on form 10-Q and other public filings with the US Securities and Exchange Commission.
The forward-looking statements made today are as of the date of this call and the Container Store does not undertake any obligation to update the forward-looking statements.
Finally, the speakers may refer to certain adjusted or non-GAAP financial measures on this call. A reconciliation schedule of the non-GAAP financial measures to the most directly comparable GAAP measures is also available in the Container Store press release issued today. A copy of today's press release and investor deck may be obtained by visiting the investor relations page of the website at www.containerstore.com.
I will now turn the call over to Satish. Satish?

Satish Malhotra

Thanks Caitlin and thank you all for joining us. I'll begin today's discussion with a review of our second quarter performance and progress we are making to drive improvements across the business including our exciting new strategic partnership with Beyond.
Then, Jeff, we'll discuss the details of the quarter's financial results before we open up the call to questions. While we are still contending with a challenging macro and industry backdrop, we are encouraged by the improvements we are seeing in our top line trends as compared to earlier this year.
For the second quarter year over year comparable sales declined 12.5%. However, we continue to see relative outperformance in custom spaces and achieved another quarter of sequential improvement in general merchandise trends. Traffic also improved partly due to increased promotional activity which while putting pressure on profitability allowed us to move slower moving products.
This also enabled us to engage more effectively with customers seeking compelling value offerings. Within general merchandise, we believe our efforts to stabilize the business are gaining traction particularly through improving in stock levels of our core skews that continue to resonate with customers while also delivering innovation and newness across the assortment.
Earlier this fall, we introduced our new everything organizer drop front shoebox at Sneaker Con, the world's premier sneaker event. This elevated version of a long time customer favorite features, crystal clear 360 degree views, a magnetic closure, four corner feet for stable stacking and a tuckaway door for easy access and was met with great enthusiasm at the event.
As we move into the holiday season, we look forward to showcasing this new product and this year's curated selection of stocking stuffers, gift wraps, boxes and storage solutions. While we are optimistic about our holiday campaign, we have taken a more disciplined approach with tighter imagery buys around our seasonal items, maintaining our focus on top performing skews.
Post holiday season, we are excited about the expected front feature display of our highly sought after everything organizer collection, developed in collaboration with professional organizers. This collection is designed to optimize any space simplify organization and seamlessly complement any Elfa space.
We plan to expand the product line with additional skews for the kitchen and closet as well as introducing it to the bath category. Additionally, we entered into a new licensing partnership with our manufacturer which is expected to expand the organizer collection internationally beginning in the new calendar year.
Now turning to custom spaces, as noted in our press release, our reported comparable store sales metric reflect only delivered sales. However, when we assess com trends based on operational demand, custom spaces orders placed but not yet delivered, we were up 4.5% compared to the prior year.
This relative strength in custom spaces is partly due to the newness we've introduced over the past few quarters. For example, we are seeing more and more customers choosing Garage Plus by Elfa to transform their cluttered garages into organized aesthetically pleasing spaces that meet their storage needs.
Similarly, the core plus by Elfa continues to also gain traction, offering innovative, modular, wall hanging solutions with elevated design options that create a built in look at exceptional value, while maximizing space.
Last week, we launched a new campaign partnership with fashion designer and TV personality Tan France, where he transformed two of his kids spaces with Elfa Decor Plus and the necessary general merchandise completion products highlighting the durability and versatility of the line.
Looking ahead, we are excited to continue rolling out innovative products for custom spaces. Our next launch will introduce a more affordable premium wood closet in a box system designed for easy do it yourself installation. Building on our success and expertise in custom spaces and Elfa metal box solutions, this new product offers nine versatile configurations for closets up to a succeed.
We believe customers will appreciate its elevated premium design and flexible options throughout their home. Organization should be effortless and this do it yourself solution empowers customers to creatively personalize how they organize their spaces.
With the recent decline in interest rates, we are also optimistic about the future of our premium customs based offering Preston which continues to demonstrate strength despite the current macroeconomic climate. We are pleased to see improvements in our conversion rates for Preston as well as in our ability to sell more spaces at a higher average space value when compared to the same period last year.
Additionally, we are looking forward to the newly announced strategic partnership with Beyond. We believe this partnership will strengthen our capabilities by leveraging Beyond's data analytics to improve our lead management and conversion model while offering customers additional financial solutions to support their purchases.
This is just one aspect of the partnership with Beyond that, we believe will enhance our capabilities, expand our reach and deepen our relationship with customers. Through the licensing of the iconic Bed, Bath and Beyond brand, we expect to enhance our store format and general merchandise offering to drive increased traffic across our businesses.
Our customers are also expected to benefit from Beyond's global loyalty program, multiple payment solutions and ancillary insurance and protection products.
In addition, we plan to utilize Beyond's growing data platform to enhance our marketing strategies and reduce customer acquisition and retention costs. We plan to integrate our custom spaces offering across beyond portfolio of e-commerce banners as well as other ventures where Bed, Bath and Beyond future license stores exist thereby creating expanded distribution of our iconic custom spaces offering.
I would now like to take an opportunity to acknowledge our teams for their unwavering commitment and exceptional customer service. Despite the challenging economic conditions, our teams from the support center and distribution centers to our designers and stores have remained dedicated and focused on advancing our strategy and supporting initiatives.
While external economic factors are beyond our control, our focus remains on managing what we can, providing the excellent customer service we are known for, controlling expenses and capital progressing on our initiatives including stabilizing the general merchandise business and positioning ourselves for when the market conditions become more favorable.
And now I'll turn the call over to Jeff to discuss our financial results in more detail. Jeff?