Starbucks reports another quarter of declining sales, reaffirms guidance

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Starbucks (SBUX) missed the mark on sales again as it reported its numbers Tuesday after market close.

Q3 revenue fell 1% to $9.1 billion, lower than expectations of $9.2 billion, per Bloomberg consensus estimates.

Global same-store sales declined for the second quarter in a row, down 3%, while overall foot traffic fell 5%.

Adjusted earnings per share came in at $0.93, compared with estimates for $0.92.

In an earnings call, CEO Laxman Narasimhan called the current consumer environment "complex," saying the company is doing all it can to regain its footing as a premium player.

He added that he has "full confidence in the long-term potential of Starbucks worldwide."

"We are not satisfied with the results, but our actions are making an impact," he said. Key indicators are "trending in the right direction ... and our runway for improvement is long."

Shares in Starbucks rose 2.6% in pre-market trading on Wednesday after the results.

Starbucks is implementing a three-part action plan for the US that was introduced following its lackluster Q2 results.

It includes getting more customers throughout the day, launching new items while "maintaining our focus on core coffee forward offerings," and providing more value.

While Starbucks missed its earnings numbers, the results were still better than feared, and with a reaffirmed guidance, its shares were up nearly 6% in after-hours trading.

The company is facing plenty of challenges in the US.

Same-store sales declined 2%, while the average check is up 4%, driven by menu price increases and "promotional offers," CFO Rachel Ruggeri said on the call.

Foot traffic dropped 6%, which the company said was mostly due to non-rewards members.

"We are operating in a challenging consumer environment," Narasimhan said of the steep decline. "We see volume increase at home in our ready-to-drink business" as consumers opt for groceries over eating out.

This quarter, the company rolled out new items like popping boba-like pearls and iced energy drinks, which led to the highest week-one product launch in its history.

Cold drinks now make up 76% of total beverage sales in the US.

It also launched a limited-time “pairing menu," which allows customers to get a small iced or hot coffee with a butter croissant or breakfast sandwich for $5 or $6.

Executives said the promotions drove active reward members in Q2, which were up 3% from Q2 to 33.8 million, but it has yet to return to the 34.3 million in Q1.

"Cyclical macro issues" may be to blame for Starbucks' struggles, per a note from Baird analyst David Tarantino prior to the results. He anticipated softness in the majority of fiscal 2024 sales as consumers pull back on discretionary spending, which could affect afternoon purchases at Starbucks. He has a Hold rating on shares.