CrowdStrike outage pushing hospitals to rethink their software

Fri, Jul 19, 2024, 3:29 PM

Global internet outages connected to a CrowdStrike (CRWD) software update has raised alarm bells around IT and cybersecurity access worldwide. These outages led to disruptions in banking institutions, airline carriers, and even hospital services and 9-1-1 systems according to a report from Morningstar.

Michigan Medicine CEO Dr. Marschall Runge joins Asking For A Trend to give insight into the impact of the CrowdStrike incident on his medical center and the healthcare sector at large today, including access to online medical records:

"It's a challenging issue. We're totally dependent on, software and a software like CrowdStrike, it's ironic, a software we have in place to prevent cyber attacks resulted in knocking out a lot of our systems because of that upgrade... So it has caused us to think about our strategy. And, for example, we will after this incident is over and we've recovered from it, we'll be looking to see [if] are there areas like CrowdStrike that are software that is used very, very broadly because although this wasn't a cyberattack, one can imagine that that might be a target for a cyberattack, and we fortunately have learned a lot as we have prepared for a cyberattack."