J.M. Smucker CEO on consumer demand: We monitor our supply chain 24/7 'to avoid any disruption'

In This Article:

The J.M. Smucker Company's shares jumped after reporting strong Q2 earnings on Tuesday. J.M. Smucker CEO Mark Smucker joins Yahoo Finance Live to break down how the business is faring as coronavirus cases rise.

Video Transcript

- Another solid quarter Jif maker JM Smucker this morning, as people continue to stock up on food during the COVID-19 pandemic. Joining us now to discuss is JM Smucker CEO, Mark Smucker. Yahoo Finance's Julia La Roche is here, as well. Good morning to you both. Mark, let me start with you here. Really, blow out quarter for you guys in the consumer foods business. You have margins up almost 700 basis points. Are you seeing consumers just rebuild their pantries as we're seeing COVID-19 continuing to rage across the country?

MARK SMUCKER: Yeah, Brian, I think we've seen, quite frankly, very consistent demand a little bit of an uptick recently with the most recent wave. But we have been very focused on ensuring that our supply chain is robust, that we're collaborating with our consumers. And maybe most importantly, ensuring that we are communicating with our consumers. So ensuring that we can make these brands sticky. That as we've gained new households and we've seen an improved repeat purchase, that we can ensure that those consumers stay within our brand franchise.

JULIA LA ROCHE: Mark, it's Julia La Roche. I want to kind of double click on what Brian was just asking you. Of course, when you look at Smucker, it's so much more than just peanut butter and jelly. It's the coffee business, the pet foods. And I was hoping maybe we could kind of dig in on that and talk to us about some of the trends you're seeing with the consumer. Are we seeing more folks stock up on pet food? Are they feeding their dogs more? Are they purchasing more coffee, not going out as much? Kind of what-- like, to understand some of the more micro trends you're seeing.

MARK SMUCKER: Yes, Julia, many new consumer habits have formed during the pandemic. We're seeing consumers obviously get much more comfortable brewing coffee at home. We've grown our entire coffee portfolio. Notably, K Cups are growing very rapidly. And K Cup business is actually more than two times the growth of the category, so that encompasses all of our brands. So consumers are comfortable there. The convenience factor of Uncrustables, of frozen sandwiches.

And even pets, since we are at home more, we're treating our pets better. We're giving them more treats. Now they eat at home every day. So pet food, the general demand, is still growing, maybe not as fast as human food. But overall, there are positive trends in every single one of those categories.