Lyft CEO bets on 'customer obsession' to drive growth
Lyft (LYFT) hosted its first-ever investor day, during which the rideshare company unveiled plans to achieve a 15% annual growth rate in gross bookings. Lyft CEO David Risher joins Market Domination to discuss the company's growth prospects.
Risher emphasizes that the company will drive growth through "customer obsession," noting that the platform currently facilitates 2 million rides per day. With the company planning to receive $25 billion worth of bookings over the next three years, he states, "The only way you get there is just blowing your customers away."
"I think after you get the basics right, you start to build innovation on top of it, and that's how you start to really drive our preference," Risher tells Yahoo Finance, highlighting the importance of continuously innovating to maintain a competitive edge and loyalty from both drivers and customers.
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This post was written by Angel Smith