Sec. Buttigieg: Know your rights ahead of summer travel plans
As summer vacation kicks off with Memorial Day, US ??Secretary of Transportation Pete Buttigieg talks with Brian Sozzi about what consumers should expect from the busy travel season ahead.
TSA projections suggest the busiest summer travel season yet, putting pressure on airlines and airports to uphold timely flights and security checkpoints. Secretary Buttigieg says that during the busy holiday weekend, travelers should "allow a little extra time, make a plan, be patient, and also, air travelers, we're urging them to make sure you know your rights."
He points to automatic refunds as a major improvement, saying, "If your flight gets canceled and you don't fly, you don't have to ask for your money back. It's just going to come to you." He adds that the Department of Transportation will investigate any unrealistic airline schedule and already has reviews underway. "We want America's airlines to succeed and thrive. We want them to do it by providing good customer service and through honest practices," he explains.
Secretary Buttigieg also says the Department of Transportation is addressing the pilot shortage, noting that the pay has increased and training programs are being expanded. He emphasizes that flight attendants, air traffic controllers, and mechanics are also important to the industry as the demand for air travel surges.
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This post was written by Melanie Riehl