In This Article:
Participants
Will Fisackerly; EVP - Director of Corporate Finance; Cadence Bank
James Rollins; Chairman of the Board, Chief Executive Officer; Cadence Bank
Valerie Toalson; Senior Executive Vice President, Chief Financial Officer; Cadence Bank
Chris Bagley; President; Cadence Bank
Edward Braddock; Chief Banking Officer; Cadence Bank
Manan Gosalia; Analyst; Morgan Stanley
Brett Rabatin; Analyst; Hovde Group
Catherine Mealor; Analyst; KBW
Michael Rose; Analyst; Raymond James
Ben Gerlinger; Analyst; Citi
Matt Olney; Analyst; Stephens Inc.
Gary Tenner; Analyst; D.A. Davidson
Jon Arfstrom; Analyst; RBC Capital Markets
Presentation
Operator
Good morning, and welcome to the Cadence Bank third-quarter 2024 webcast and conference call. (Operator Instructions)
As a reminder, this conference is being recorded. I would now like to hand the call to Will Fisackerly, Director of Corporate Finance. Please go ahead.
Will Fisackerly
Good morning, and thank you for joining the Cadence Bank third-quarter 2024 earnings conference call. We have members from our executive management team here with us this morning, Dan Rollins; Chris Bagley; Valerie Toalson; and Billy Braddock.
Our speakers will be referring to prepared slides during the discussion. You can find the slides by going to our Investor Relations page at ir.cadencebank.com, where you'll find them on the link to our webcast, or you can view them at the exhibit to the 8-K that we filed yesterday afternoon. These slides are also in the Presentations section of our Investor Relations website.
I would remind you that the presentation, along with our earnings release, contain our customary disclosures around forward-looking statements and any non-GAAP metrics that may be discussed. The disclosures regarding forward-looking statements contained in those documents apply to our presentation today.
And now I'll turn to Dan for his opening comments.
James Rollins
Good morning. Thank you for joining us to discuss our third quarter 2024 financial results. After I cover a few highlights and Valerie provides additional detail on our financials, our executive management team will be available for questions.
We are proud to report third quarter results that reflect continued positive momentum for our company. Net income was $134.1 million or $0.72 per diluted common share, with adjusted net income from continuing operations for the third quarter of $135.6 million or $0.73 per diluted common share, an increase of $0.04 or 6% compared to the second quarter of '24.
From a balance sheet perspective, our deposit performance was a real highlight for the quarter. Our teams across the footprint have done a great job of retaining and expanding our deposits, resulting in significant growth in core customer deposits, over 11% on an annualized basis while holding deposit costs essentially flat, up just 2 basis points in the quarter. We also generated meaningful new loan commitments.
Although loans were flat for the quarter as payoff pressures offset the growth due to active capital markets activities, creating paydowns as companies sell or refinance in permanent markets.
Looking to the rest of the year, we are optimistic that our new loan originations will outpace the payoff pressures as our loan pipeline remains robust and diverse, and the economies in our footprint are performing very well.
Stabilized deposit costs and continued upward repricing of loans also drove our fourth consecutive quarter of improvement in our net interest margin to 3.31%, up 4 basis points from last year. Importantly, credit quality continued to remain stable and in line with our expectations.
Our net charge-offs were consistent with the prior quarter, and we maintained a solid allowance for credit losses at 1.38% of loans. While we did see an increase in non-accrual loans, primarily as a result of migration of a handful of previously criticized credits, our criticized and classifieds level have remained relatively consistent as a percent of loans during the year, and we are not seeing signs of concern or weakness.
We are also pleased with our continued performance and operating efficiency, as reflected in our adjusted efficiency ratio of 57.7% for the quarter. As expected, our total expenses did increase as a result of merit increases as well as a few items that benefited our second quarter expenses. Valerie will dive into these details, as well as our expectations more in just a moment.
Finally, we again took advantage of the market swings and repurchased just over 323,000 shares of our stock. Our capital metrics remained strong, including CET1 of 12.3% and total capital of 14.5% as of September 30. And finally, our tangible book value per share increased by $1.60 while our tangible equity to tangible assets ratio ended the quarter at 8.28%.
I'll now turn the call over to Valerie for her comments.
Valerie Toalson
Thank you, Dan. It is good to be here this morning discussing another great quarter for Cadence Bank. As Dan mentioned, we reported adjusted EPS from continuing operations of $0.73, up 6% from the second quarter of 2024 and up 37% from the same quarter last year.
The adjusted items for the third quarter were minor, only a $0.01 net EPS impact, and included a $1.2 million reduction of the FDIC special deposit assessment estimate and $2.9 million of securities losses we adjusted certain portfolio positions.
As Dan noted, deposit growth was a real highlight for the quarter. Total deposit growth was approximately $985 million for the quarter or 10.4% annualized. As laid out on slide 4, this included growth of core customer deposits of $1.4 billion, offset by declines in public funds.
The core customer growth consisted of approximately $775 million in interest-bearing deposits and $600 million in non-interest bearing, of which $435 million was in temporary inflows of customer balances at quarter end that swapped out the next day. Even excluding the impact of the temporary inflows, our non-interest-bearing deposits as a percent of total deposits was stable in the quarter at 22.7%. And the team did an incredible job of retaining maturing time deposits and building customer balances.
Loan balances were essentially flat for the quarter with net declines in non-real estate C&I offsetting about a 2% overall loan growth in our other loan segments as we ended the quarter with loan-to-deposit ratio of 86%. The impact of the balance sheet activity on our margin continued to be positive, as we increased net interest income by $5.1 million in the quarter to $361 million, and our net interest margin increased compared to last quarter by 4 basis points to 3.31%.
Slide 10 details our steady improvement in net interest margin over the last year. Compared to the third quarter of last year, our net interest margin has increased 33 basis points, and our net interest income has grown 10%.
Even with the decline in SOFR in the third quarter, we continue to see increasing loan yields, as only 29% of our loans are floating rate, with about half of those being prime based. A combination of new fundings and variable loan repricings and renewals coming on at rates higher than the overall portfolio led to our yield on net loans improving 5 basis points in the third quarter to 6.64%.
As Dan commented, our deposit costs have really stabilized, even with the balance growth increasing only 2 basis points to 2.55% for the third quarter. Additionally, average loans increased approximately $335 million linked quarter, funded by securities cash flows, which further improved the mix of interest-earning assets.
The third quarter also benefited from our retirement of $139 million of sub debt at the end of the second quarter, and we have another $215 million in sub debt with a 4%-plus coupon that we plan to call in November.
Additionally, we paid down $1.5 billion of our BTFP borrowings with excess cash just earlier this month. We expect to repay the remaining $2 billion of BTFP during the fourth quarter, replacing it ideally with core deposits, supplemented by wholesale sources as needed. Overall, due to all of these factors, we expect continued improvement in our net interest margin in the near term, even with the forward curve interest rate reduction expectations.
Non-interest revenue, highlighted on slide 12, was $88.8 million on an adjusted basis, increasing $3.2 million or 3.7% in the third quarter as broad-based fee growth was softened by a decline in mortgage banking revenue. The quarter's increase in deposit service charges of $1.1 million was primarily in account analysis fees. And the increase in other noninterest revenue of $7.1 million, excluding the gain on sale of businesses in the second quarter, included growth in credit-related fees, customer swap fees, SBA income and other miscellaneous revenue, really across the board.
These increases were partially offset by a $5 million decline in mortgage banking revenue in the third quarter as changes in the rate environment, combined with payoffs and paydowns, resulted in a mortgage servicing rights valuation adjustment of a negative $7 million. This was offset by mortgage production and servicing income of $8.2 million, reflecting growth of 3% compared to the prior year's quarter.
Stepping back to a year-over-year perspective, total adjusted non-interest revenue had solid growth during the year, up 10% compared to the same quarter in 2023.
Moving on to expenses. Total adjusted non-interest expense was just over $260 million for the quarter, up $9.2 million or 3.7%, which was expected given the July 1 annual merit cycle, as well as the tailwinds of several items impacting second quarter expenses favorably.
As laid out on slides 13 and 14, compensation costs increased $4.3 million compared to the second quarter on an adjusted basis that is due almost entirely to the merit cycle impact. Legal expense increased $2.9 million, and other miscellaneous expenses were up $3.9 million linked quarter, with both increases simply a result of those lower second quarter expenses that included legal, fraud and operational loss recoveries as well as other benefits that were unique to the second quarter.
On an overall basis, we continue to experience solid broad-based expense management, resulting in a quarterly efficiency ratio of 57.7% and a year-over-year reduction in quarterly adjusted expenses of 1.5%.
Given our strong expense management and our outlook for the remainder of the year, we are updating our full year 2024 adjusted expense guidance to a range of down 1% to 3% compared with the 2023 full year. While very pleased with the reduction in expenses this year, we continue to invest in our growth, teams and technology and expect a more normalized expense growth rate to resume for 2025.
Turning to credit results detailed on slides 8 and 9. Net charge-offs for the third quarter were $22.2 million or 26 basis points annualized, down slightly from the 28 basis points for the second quarter. A significant portion of these charge-offs were previously specifically reserved, and we recorded a provision for credit losses for the third quarter of $12 million, bringing our ACL coverage to 1.38% at the end of the quarter. Non-accrual loans increased by $56 million in the third quarter.
And as a reminder, $82 million or 30% of our $273 million in non-accrual loans represent guaranteed portions of SBA and FHA credits. We don't expect collection issues with the guaranteed balances, but while they are in process, they do weigh negatively on our non-accrual criticized and classified balances.
Even so, our classified and criticized loans as a percent of total loans has been relatively consistent through the year. Classified loans as a percent of total loans were flat at 2.09% linked quarter, and criticized loans increased slightly in the third quarter to 2.64%. That tracked lower than the same quarter last year.
Our capital, detailed on slide 15, continues to build and remain strong, supporting growth and the ability to be opportunistic. Dan mentioned this quarter is share repurchases. Year-to-date, we have repurchased 1.2 million shares at a weighted average price of under $27.
I commented earlier on our plans to call our $215 million in subordinated debt in November. This debt is currently included in Tier 2 capital. So that will create a slight dip in Tier 2 in the fourth quarter, but we anticipate that to be temporary and replaced in the near term through ongoing earnings growth.
In closing, it really was a positive quarter for our company, and it was particularly pleasing to see the very strong deposit growth results, both in terms of growth as well as in managing costs. Beyond that, our net interest margin and fee businesses have continued to grow.
Credit remains stable and in line with our expectations, and our teams have just done a fantastic job in improving operating efficiency over the year. We are optimistic and working hard to continue this momentum throughout the remainder of 2024 and into 2025.
Operator, we would like to open the call to questions, please.
Question and Answer Session
Operator
(Operator Instructions) Manan Gosalia, Morgan Stanley.
Manan Gosalia
Good morning, all. I wanted to go through some of the puts and takes on NIM in the near term versus the medium term. So maybe to start on the asset side, can you talk about how we should think about the net impact of the floating rate loans repricing in the near term? Plus it looks like you have some variable rate loans that you have coming due at a higher rate over the next 1 to 12 months. How should we think about that?
And then finally, the fixed rate loan piece that you have repricing over the next year. Because it seems like you've got a nice uptick in loan yields again this quarter despite rates not being up.
Valerie Toalson
I'm happy to take that. And I could just point you all attention to, we did have a correction on that Slide 11 that has our repricing maturity. And so there is an updated slide deck that was posted this morning that details out really the categories of the rates. You're exactly right. Our loan yields did continue to tick up even in spite of having 27% floating rate securities, and that, again, is because the overall portfolio at [6.41%].
We're putting on the new loans at rates higher than that. We also have loans that are variable rate or fixed rates that are repricing, renewing, coming back in at higher deals. And so when you take a look, you mentioned that coming on on 3 to 12 months.
The weighted average rate of the loans that are to reprice over the next 3 to 12 months is [6.34%]. We're putting on loans higher than that today. And so it's that incremental bump that we believe will continue to support loan yields increasing honestly, as we look forward over the coming quarters.
Manan Gosalia
Got it. So you're saying even the variable rate loans repriced at a slightly higher rate than what they are on the books at today?
Valerie Toalson
Yes, absolutely, because they'll come on. And effectively, they're yielding the rate today, but when they come on to repricing, it's market pricing.
James Rollins
So a variable rate loan should be a one year off. Variable rate is going to reset, it's going to reset further out than instantly.
Manan Gosalia
Understood. And then maybe on the liability side, you noted that you paid down some BTFP, you have more BTFP payments coming up. How should we think about deposit betas on the downside, given your comments that you would eventually want to replace that BTFP with core deposits?
Valerie Toalson
Yes. So you likely noticed that we have deposit cost increase of 2 basis points this quarter. Of course, the rate declines that did come in a quarter were late in the quarter. So I would expect that this quarter is actually our key in deposit costs.
We are working aggressively to be able to bring those deposit costs down and still continue to have the growth in deposits that we saw this quarter. That is some of the exception prices, et cetera, that we're working hard on that. The other factor that I think is important to note is we had over -- almost $3 billion, rather, in signed deposits that renewed this quarter. We've got another $3.5 billion, $3.6 billion that renew next quarter. Dan?
James Rollins
First quarter is the fourth quarter.
Valerie Toalson
Yes, in the fourth quarter. Thank you. Yes. I forget my quarter ended. And they're actually at just shy of 5%. And so those will reprice at a lower rate depending on the term that they come on and renew at. And so there is a little bit of tailwind for the repricing of some of that CD book that is coming up over the next three to six months.
Manan Gosalia
Got it. And just to clarify in terms of the deposit betas and the downside, what do you think you should get over the next couple of quarters?
Valerie Toalson
Yes. We're at this -- the rates just started coming back down. So we're kind of in that new cycle of reporting deposit betas. I'm not sure we're ready to talk about a specific number there other than we are working hard to be as a gross of this, we can to bring those down while retaining deposits. So a little more on that, I think, as we kind of the coming quarters.
Operator
Brett Rabatin, Hovde Group.
Brett Rabatin
Good morning, everyone. Wanted to ask first just on -- Dan, I know you mentioned the strong loan pipeline. Can you guys talk about the level of commitments, maybe linked quarter? And then maybe just gross versus net for 3Q in terms of actual production.
James Rollins
Gross versus net. So yes, so we saw new loans coming on in the quarter was [$1.07 billion-ish], and it was -- that's pretty close to where we were in 2Q. And the pipelines are full. Chris and Billy are both sitting right here. I mean, the team is busy. We are running hard, and I think we're winning a lot of business. We just can't keep it on the balance sheet. It think it's paid off too fast, Billy, or Chris?
Yeah. So couple of segments, energy being the primary one where we've had more churn than normal midstream specifically. In the quarter alone, we had almost $200 million of kind of refinances paydowns. And that has a lot to do with the M&A market and bond market activity. It's slowed some, but our origination activity has not.
So what Dan's pointing to is pipeline activity in that space specifically has been robust. We just haven't kept up with the paydowns, but I think over a period of quarters, we will, and we will catch up more broadly and just general corporate C&I specifically.
And we saw some of the same as more M&A activity driven that has created payoffs of our existing borrowers, but pipelines are filling back up. It's just any given point in any given quarter, it might be up or down. At the end of last quarter, it was flat.
Brett Rabatin
Okay. That's helpful. Yes, that's helpful. And then just on the guidance for total adjusted revenue. When you think about the margin being a little better going forward, I was surprised. I totally agree with the change in the expense guidance, but I was a little surprised you didn't tweak higher, maybe the total adjusted revenue number higher? If the margin is going to expand in the fourth quarter, is there anything that would not have that 5% to 8% on the higher end of that range, fee income? Is there some other components that I'm missing on that?
Valerie Toalson
I think that that's certainly a possibility. I tend to still be a little bit conservative, I would say, on where we may end up with deposit costs. There's a lot of competition out there in deposits. But I do think that all else being equal, if we continue to see the trends that we're seeing, then the higher end range of that is not to be unexpected.
Brett Rabatin
I'm sorry, Valerie, the higher end is not to be unexpected?
Valerie Toalson
Yes, I think that's a reasonable assumption.
Operator
Catherine Mealor, KBW.
Catherine Mealor
I wanted to ask, Val, you mentioned that you think expense growth should normalize next year. We can put a big range around what normalized means. Is there any way to narrow that kind of conversation and maybe talk about it relative to revenue growth? Or what kind of level do you think is an appropriate level of expense growth?
James Rollins
We agree, it's hard to know what normalized is. We agree with that statement. I think we look at what inflation is doing to us. We're continuing to invest in our franchise. We're continuing to invest in our people. We're looking at the inflation rates. I don't know that we have a number today, Valerie, you can add more color than that?
Valerie Toalson
Yeah. No, I think that says it well. And we'll be updating our expectations for the overall income statement as we report next quarter as we look into 2025, but normal, and we don't anticipate the declines that we saw this year. But we're normalized with inflation and with continuing to obviously invest in our teams and technologies.
Catherine Mealor
Great. So it's fair to assume as a movement to next year if your margin is expanding maybe at a moderate pace, but still expanding and the origination volume you're seeing continues to drive loan growth. And then mortgage rebounds and all that. There's -- it's fair to assume that we should be an environment in 2025 where revenue growth is faster than expense growth. Is that fair?
James Rollins
I think that's fair.
Catherine Mealor
Okay. Appreciate it. Great quarter, guys. And thanks for the new slides too. Thanks for the new slides, Valerie. I was panicking over the variable rate loan declining. So thank you for refiling.
Operator
Michael Rose, Raymond James.
Michael Rose
Maybe just following up on the expense question. We've heard more and more banks talking about kind of leaning in on hiring efforts in order to kind of drive some additional loan growth next year. Can you just talk about maybe your hiring pipelines and if you'd expect that to be kind of a greater contributor to kind of a normalized expense growth next year as we think about it and what that impact might be?
James Rollins
Yeah, Michael, I appreciate that. I think the question is what's normalized. It's been so many years that hasn't been normal. What's normalized is the question for everyone. And we certainly are hiring people, we've got a new leader on the ground in a couple of markets. We got a new leader on the ground in Fort Worth that just joined us we're excited about. We continue to look for and we think we've got people in the pipeline that you call to come on board here in the near future.
But I don't think there's anything outsized. I think I would call that just normal investing in our franchise. I don't if there's anything that we would call out we're going to hire this big team of people that are going to do something. That's not been our normal process. We haven't seen that opportunity to present itself.
That doesn't mean in the middle of next year that something doesn't come up. But right now, that's not what we're looking for. We're not plugging that into budgeting numbers as we look forward. I think normalized for us is going to be an inflation on most things, and we're going to continue to invest in technology, and we're going to continue to invest in our people.
Michael Rose
Helpful. And maybe just as my follow-up, obviously nice build in capital this quarter, you guys bought back some shares. The earn back on the buyback though is getting up a little bit higher after the recent move in kind of all bank stocks, which has been nice to see. But can you just kind of outline your kind of a near-term buyback appetite? And then how should we think about the prospects of M&A as we move forward, especially once we get past the election?
James Rollins
Well, that's two different questions. So buyback, we've been consistent all year long with the buybacks. You've seen us do the same thing three quarters in a row. The market is pickup in some way. We backed up, and we've taken advantage of that.
Our buyback is in place. We've got an annual process that we rolled through on our buyback program. And I think that we continue to play value of the cycles that we've been playing in all that I don't think can change anything there.
On the M&A front, there continues to be conversations. I think we continue to be one that would like to see expansion in footprint. We continue to see more opportunities or we continue to see more announcements with footprint expansion, and that's less attractive to us. We would like to grow within the footprint. You've heard me talk for a while.
We would like to grow in the markets we're already in. In no particular order, we'd like to get bigger in Tampa and Orlando, in Nashville and Atlanta and Houston, Dallas, Austin and Chattanooga. And we can go on and on with the markets that we serve today, where we would like to be bigger within those markets.
And so that's where we're focused, and we're having conversations. I don't know that anything comes about immediately, but we want to be in the game. And we think today from a -- where we're trading capital-wise, where we sit from a capital number, we think we're sitting in a really good spot to be able to execute.
Michael Rose
All right. That's a good list of markets there. So I think you'll have lots of opportunities.
Operator
Ben Gerlinger, Citi.
Ben Gerlinger
Curious if we could kind of just talk through about loan yields a little bit more here? I know you kind of answered it originally. So we just had a 50 basis point cut. Markets projecting a few more here over the next six months. Just kind of curious, like how responsive have on yields been to the most recent 50? Has everything priced in? And kind of going forward, any sort of color you can give, a little bit more granular on kind of new loan yield rates or anything to that extent?
James Rollins
So I'll just pull that one up. Turn on page 11, we break it out that way on purpose that the floating rate that shows the $9 billion, $9.1 billion, 27% portfolio at [$806 million], that's virtually instant chain within 30-day change.
Valerie Toalson
Yes, within 30 days on, right? Because it's both prime and life and SOFR.
James Rollins
Yes, that's going to happen very short. That $9 billion is going to change very quickly. The variable rate structure that's behind it, some of that could change in the next quarter. Some of that could change a couple of years out. So that's a much longer variable rate reset process.
And the fixed rate, that $8.7 billion in fixed rate, some of that's going to mature in this quarter and get repriced off. So some of each -- mostly -- all of the floating rate stuff will reprice this quarter if rates change, and some of the other two quarters will reprice. So that's why we're breaking it out the way we're showing it to you that way.
Valerie Toalson
And if you look back at this past quarter, the new loans came on at around a [7.70%, 7.75%] level. What we're seeing coming in.
James Rollins
And remember, the rate change was late in the quarter. A lot of that was before the rate change.
Valerie Toalson
No, that's a fact. Yes. And the spreads have been pretty wide, but I would expect they probably come in a little bit with some of the rate reduction.
Ben Gerlinger
Got you. Okay. That -- yes, yes. No. That's a lot of color.
I appreciate that. And then on fee income. So I get the MSRs accounting and you have really no insight into that until someone from accounting tells you what it's going to be. But then if you back out securities gain, you kind of get to the, let's call it, $95 million-ish, $96 million. Is that a fair run rate?
Like kind of backing into here is core -- or excuse me, is other sustainable -- is $96 million a good kind of starting point for next year as a base? Or is there something that we might be missing here behind the scenes?
Valerie Toalson
Yeah. I mean we had a good solid performance. I mean if you set aside the MSR. But I will say if rates do come down, we expect the mortgage revenue to actually pick up on the production side of things and the ability to sell those into the markets and drive some non-interest income.
So I would expect that, that's one variable that's really going to be rate dependent. Included in other NII, it was a little elevated this quarter compared to some of the prior quarters. I mentioned a slew of other items, kind of miscellaneous positive move in a variety of categories.
It can bounce around a little bit quarter to quarter. I mean it can bounce around $5 million or more, simply because there's some fair valuation that occurs within those numbers. Some of our [FDIC] investments. We have some other investments that get fair value quarter to quarter. So it can impact that, and that's a little harder to predict.
But other than that, we feel really good about our non-interest income. The various sources, the wealth teams are doing well. Like I said, at the interest rates and the mortgage. We anticipate that that should see some uptick as we look forward.
James Rollins
The mortgage team has queued up for success. As we look at one of the things we've invested in this year is the mortgage team has done a good job of making sure that we've got great producers on the ground. They're ready to roll if rates -- if the door opens for them, we're going to be able to harvest some mortgage revenue.
On the wealth management side, the team has done a fantastic job there. We're clearly asset priced. So if there's a change in valuation, we would be impacted there. But right now, things look really good on both of those lines of business.
Operator
Matt Olney, Stephens.
Matt Olney
I want to go back to the expected paydown, this bank term funding program in the fourth quarter. it sounds like a portion of this is going to be from just holding lower levels of overnight liquidity. And I think that overnight liquidity level has been between $2 billion, $3 billion for most this year, but it was below $2 billion last year. Trying to appreciate if we should be assuming lower levels of overnight liquidity next year once we see the full impact of this BTFP paydown?
James Rollins
Yes, I think that's a fair assumption because we were actually earning dollars by holding what was out there. We were earning more on cash than we were paying for it. And I think that's a fair assumption on your part.
Valerie Toalson
Yes, exactly right. That $1 billion size that we paid down in October was purely with excess cash. And so depending on where deposits go over the rest of the quarter, it will be either funded -- the rest of it by deposits or funded by some wholesale funding. But I expect that we'll normalize, if you were -- said word a couple of times, our cash levels, maybe $1.5 billion-ish, $1 billion, it's in that range.
Matt Olney
Okay. Perfect. And then on the credit side, I think you mentioned the non-accrual uptick was just from a handful of credits that were previously identified. Any more color on industry or just general commentary on kind of what were migrated?
James Rollins
It's just generic normal flow. I think when you're looking back at the criticized asset number, it's been up one quarter, down a quarter, up a quarter, down a quarter, we're basically where we were a year ago today. Chris, Billy?
Chris Bagley
No. That's well said. Exactly criticized or staying kind of flat. Normal migration of loans that were identified that we've been working through. Team's done a great job of working out of credits. And I think you see that in the ORE numbers and the net charge-offs numbers. The normal flow of no industry-specific systematic or system is -- it's just one office, if you will.
James Rollins
Yes. It's hard to find fracs, weaknesses, concerns in any general area. It's just business as normal.
Operator
Gary Tenner, D.A. Davidson.
Gary Tenner
So you had mentioned that you're working diligently, obviously, on the deposit side, but it's still pretty competitive out there. Can you talk about what you're able to do in terms of deposit rates following the September rate cut? And what type of kind of receptivity or pushback you've experienced on the customer side?
James Rollins
It's probably too early to answer the perspective because it's happened three weeks ago. But the team was pretty aggressive in making sure that we made changes the day that the rates dropped. So we reset our CD rights. Chris drives that process for us. We look at our exception pricing.
The team has been doing a fantastic job all year long of hand-to-hand combat on the exception pricing process that we have within our bank and we make sure that everybody was focused on that. We spent weeks coming into the drop of being prepared. And we've moved.
Chris, any feedback that you've heard in the last couple of weeks? I haven't.
Chris Bagley
It's still competitive out there. Most banks dropped different amounts. We took theoretically kind of -- they dropped -- they dropped 50, we were looking at 50 across a number of our products as the drop. Some banks drops a little bit less than that. I think we need and some more.
So I think we're right in the middle of the pack. We're competing, we call it hand-to-hand combat with our clients. I think we've got the tools to retain the deposits and it still grow deposits with the pricing that we have out there.
Dan is right, I think it needs to settle down a bit. The rates have been bouncing a bit around, and we're seeing our competition adjust. They're adjusting rate and also terms, so competing on term. Everybody's kind of ran to the short side.
Now you're seeing some folks step out a little bit further on the term because that's attractive to the client from a deposit acquisition perspective. So we're on top of all of that, watching it, ready to compete.
James Rollins
We're measuring in the field on both new production, what's new coming in the door. And then we're also measuring on retention. The team is doing a really good job on retention.
Gary Tenner
Great. I appreciate that. And then just a follow-up. I don't think I saw it in the deck or heard it in the prepared remarks, but do you have as a jumping off point, kind of a September 30 interest-bearing deposit spot rate?
James Rollins
One more time? For 31?
Gary Tenner
Do you have an interest-bearing deposit spot rate as of September 30?
Valerie Toalson
Yes. I don't think that we've put that in. We had an obvious three for the quarter, the interest-bearing about [$330 million]. Not a spot rate, but obviously, the uses point.
James Rollins
Change like.
Valerie Toalson
Right, right. We dropped it fairly significantly actually the very day that rates were announced.
Operator
Jon Arfstrom, RBC Capital Markets.
Jon Arfstrom
Most of my questions have been handled. But I wanted to go back to loan growth a little bit. And that -- I hear you on energy, but that general C&I has really been under pressure. Do you have any more color on that as to why that's happening and what could change that? I know, Chris, you said maybe that changes in a couple of quarters, but any more color on that?
James Rollins
Yeah. I think when you talk to the team, they feel like they're paddling really hard to not see growth hit. We -- I think the team when we were talking about coming into the end of the quarter, Jon, we actually thought that we had a likelihood that we would see some fundings that see some growth in that category before the end of the quarter, and that's been materialized. Billy?
Edward Braddock
Yeah. So Jon, we've got -- our pipelines are great. We had some awarded transactions that we got. We were hoping would close at the end of the quarter. They didn't. They're pushing. We're still in a good position on those. Some of the payoff activity is coming from kind of sponsor-backed owned companies.
The benefit we get from that is a lot of them are going to private credit lenders where we're keeping deposits. I mean, we were -- our corporate teams were able to have net core deposit growth. And a lot of it was because where we lost in loans, we kept treasury and depository accounts so they no longer have a revolver, and now they overfund working capital accounts.
We'll take that trade from an earnings standpoint. But from a real loan growth, it's a fantastic pipeline that we see across the entire market spectrum and across various product groups as well that are specialized. So I feel good about where we're going to end the year. It just -- the payoff pressure was real, and I don't think that will necessarily slow, but I think the pipeline will prove up.
James Rollins
That help you, Jon?
Jon Arfstrom
Yes, that does help. I get it. Again, I asked you this a couple of quarters ago. And I think at the time, you may be preferred higher for longer run rates? Do you have an opinion today? The Dan Rollins crystal ball, is there something you'd like to see there?
James Rollins
Stability is the key at this point. Slower moves is better, the stability.
Valerie Toalson
We're really pretty neutral. Looking at the change in the curves between September and October, I mean if it's negligible on what we're anticipating looking forward, simply because of the way our balance sheet is positioned.
To Dan's point, if rates are moving at 25 basis point increments, that's a lot easier for customers to digest and it's a lot easier to try to capture more of that beta as we go forward. So if we have a preference, it would certainly be that they're a little slower pace than what they're going to do.
Jon Arfstrom
Okay. Okay. All right. Thank you for the help. I appreciate it.
Operator
Thank you. Seeing no further queues in the line, this concludes our question-and-answer session. I would now like to turn the call back over to management for any closing remarks.
James Rollins
All right. Thanks again, everybody, for joining us this morning. I'm sure you can sense the excitement and the optimism that our team shares regarding both our results we've discussed this morning as well as the path ahead. We think we're firing on all cylinders. Our bankers have done a tremendous job of protecting and growing our core deposit relationships as well as managing an active loan pipelines.
Our fee businesses are reporting key success as well as -- including our mortgage and wealth management teams, and our administrative and operations teams are continuing to strive daily to improve our processes and efficiency and support our frontline teammates. It really is an exciting time and a rewarding time to be on the Cadence team.
Thanks for your time today. We appreciate you joining us, and we look forward to seeing you on the road real soon.
Operator
The conference has now concluded. Thank you for your participation. You may now disconnect your lines, and have a great day.