Timothy Walsh; Senior Director of Investor Relations; Genuine Parts Co
William Stengel; President, Chief Executive Officer; Genuine Parts Co
Herbert Nappier; Executive Vice President, Chief Financial Officer; Genuine Parts Co
Kate McShane; Analyst; Goldman Sachs
Scot Ciccarelli; Analyst; Truist Securities
Michael Lasser; Analyst; UBS Securities
Chris Horvers; Analyst; J.P. Morgan
Greg Melich; Analyst; Evercore ISI
Seth Basham; Analyst; Wedbush Securities
Bret Jordan; Analyst; Jefferies
Presentation
Operator
Good day. Ladies and gentlemen, welcome to the Genuine Parts Company third-quarter 2024 earnings conference call. (Operator Instructions) This call is being recorded on Tuesday, October 22, 2024. I would now like to turn the conference over to Tim Walsh, Senior Director, Investor Relations. Please go ahead, sir.
Timothy Walsh
Thank you and good morning everyone. Welcome to Genuine Parts Company's third quarter 2024 earnings call. Joining us on the call today are Will Stengel, President and Chief Executive Officer; and Bert Nappier, your Executive Vice President and Chief Financial Officer. In addition to this morning's press release, a supplemental slide presentation can be found on the investors page, the Genuine Parts Company's website. Today's call is being webcast and a replay will also be made available on the company's website after the call. Following our prepared remarks, the call will be open for questions, the responses to which will reflect management views as of today, October 22, 2024. If we're unable to get to your questions, please contact our Investor Relations department. Please be advised that this call may include certain non-GAAP financial measures which may be referred to during today's discussion of our results as reported under Generally Accepted Accounting Principles. A reconciliation of these measures is provided in the earnings press release. Today's call may also involve forward-looking statements regarding the company and its businesses as defined in the Private Securities Litigation Reform Act of 1995. The company's actual results could differ materially from any forward-looking statements. These are several important factors described in the company's latest sec filings, including this morning's press release. The company assumes no obligation to update any forward-looking statements made during the call. Now let me turn it over to Will.
William Stengel
Thank you, Tim, and good morning, everyone. Welcome to our third quarter 2024 earnings call. As always, I'd like to start by thanking our global teammates for their hard work serving our customers. And I'd also like to acknowledge all those who were negatively impacted by the devastating hurricanes in the US. I'm proud of our teams as they rally together to take care of each other and our customers. Our culture shine through with our teammates going above and beyond to navigate the challenge. Taking care of our communities is a pillar of our mission at GPC and we'll continue to support impacted communities through our partners at the American Red Cross. Let me also welcome Jenn Hulett to GPC. Jenn joined GPC in August as our new Executive Vice President and Chief People Officer, responsible for advancing the company's global talent and culture initiatives. This is a critical area of focus as we continuously strive to be an employer of choice. We look forward to Jenn's many contributions. Before I get into the results for the quarter, I'd like to take a few moments to provide an update on the business, and share my perspective after nearly six months in the role of CEO. GPC has a great legacy. NAPA will celebrate its 100th anniversary next year. Motion is a market leading, value added industrial solutions business founded in 1946, and our international automotive businesses in Europe, Asia Pacific, and Canada, have similar long proud histories. Together, GPC is a differentiated business, with compelling opportunities individually and collectively as one GPC team in each of the global markets. As we serve as we leverage the size, scale, and strength of our company and our fragmented industries, we're intensely focused on evolving the business and leaning into the initiatives around talent and culture, technology, supply chain, and sales effectiveness that we shared in our last Investor Day. Transformation and investment across all industries is critical as customers' needs and markets continue to evolve at increasing speeds. I'm confident that we're doing the right hard work for GPC's long term benefit as we look to not only extend our existing competitive advantages, but also create new ones. Most importantly, our legacy has created financial strength, both in terms of our cash flow and our balance sheet, to thoughtfully pursue these actions through business cycles. Our capital allocation discipline is elevated as we work to methodically balance foundational, growth, and innovative investments, across the most attractive and strategic GPC opportunities. In parallel, we're committed to growing our long standing dividend. We acknowledge that these strategic investments come with near term trade-offs, including higher costs that are amplified by sluggish market conditions and an underlying inflationary cost environment, in turn pressuring results as seen in the third quarter. We're balancing the medium and long term by offsetting current headwinds with a back to basics customer and operational excellence mindset, which is gaining traction as evidenced by improved internal operating metrics. We're also managing core operating costs through global restructuring activities, which are on track to deliver the intended impact. And we continuously pursue initiatives to simplify the business and further enhance our productivity. As we close out 2024 and look ahead to 2025, I want to highlight select examples of actions that reinforce our enthusiasm for GPC's future. At Motion, we continue to extend our value proposition with our customers, with tools, technology and expertise to drive embedded solutions that create value and efficiency for our customers. Further, our investments in automation to address customers' productivity needs, and mobilizing our technical sales expertise to capitalize on reshoring and near shoring activity present meaningful new opportunities for us. At our US automotive business, we've invested in inventory to drive better availability by broadening our assortment while simultaneously improving operational productivity. These investments combined with actions to improve our delivery times from stores have strengthened our daily value proposition. The quality of the NAPA brand is differentiated, and our long standing local relationships, geographic footprint, and expertise, position us to continue to lead in the do it for me segment. The recently announced refinement to the US automotive operating model will drive greater commercial opportunities in key markets across the US, improving revenue growth and profitability over time. Underpinning these activities are critical investments in technology, that include automation of [DCs] with next generation robotics, enhancements to the customer digital experience, including better search and catalog capabilities, and modernization of our store systems. These investments will position us to deliver a better customer experience and capture growth moving forward. We're also leveraging 250 world class engineers at our Global Tech Center in Kraków, Poland, to build software for global initiatives, including innovative products with emerging technology. And finally, by leaning into our one GPC operating philosophy, we're unlocking the synergies that exist between our automotive and industrial businesses globally, with meaningful value creation opportunities ahead as we implement as an example, a re-energized approach to IT collaboration across the globe to simplify and harmonize our operations. In total, our initiatives are designed to create a better customer experience and generate growth in excess of the market, reduce costs, and deliver attractive returns. All our efforts are at different levels of maturity but all have exciting runway. Our operating cadence as a global leadership team is designed to challenge ourselves and each other, each day, to be faster, smarter, and better. The decisions to pursue long term investment are difficult in the face of near term market headwinds. But we believe that these investments will increase the intrinsic value of GPC over time. Our financial results were obviously below our expectations in the third quarter, driven by various market factors that we expect to be temporary in nature. But we are confident that we're doing the right body of work to make the company better. Now, turning to the third quarter. Note that our results include the impacts of two major hurricanes, Beryl and Helene, and the start of the fourth quarter has been affected by Hurricane Milton. For the third quarter, total GPC sales were approximately $6 billion, an increase of 2.5% year-over-year due to the benefits of an extra selling day in the US and acquisitions, particularly in US automotive. However, continued softness in market conditions across our global geographies negatively impacted our sales growth in the quarter relative to our expectations, with the most pronounced impacts in Europe and our global industrial business. The weaker demand environment continues to be impacted by interest rates, combined with persistent cost, inflation, and election, and geopolitical uncertainty. These factors are impacting our customers, most notably with tightened budgets and reduced spending for capital projects in our industrial business, and reduced spending in general maintenance and discretionary categories across our automotive segment. The weak sales environment along with cost pressure and wages and rent expense plus anticipated headwinds from depreciation and interest expense resulted in adjusted earnings being down year over year. Adjusted diluted earnings per share in the third quarter was $1.88, down from $2.49 last year. Our results for the third quarter missed our expectations. Our outlook in July included anticipated improvements in market conditions in Europe and global industrial activity, neither of which materialized. Our original expectation for the third quarter included flat industrial sales growth. Actual reported results ended up down low single digits. In Europe, we expected low single digit organic growth. Actual results ended up flat. The combination of these market headwinds contributed to over $140 million in lower sales in the quarter versus our expectations. Given our results to date and our expectation that these weaker market conditions will likely persist for the balance of the year, we've adjusted our 2024 outlook accordingly. While many of these factors are outside of our control, we remain focused on controlling what we can and we're confident in eventual market tailwinds. Bert will provide a clear explanation of the impact of hurricanes, variation drivers versus prior year, and our third quarter expectations, as well as our updated outlook in his prepared comments shortly. Looking at our results by business segment, during the third quarter, total sales for global industrial were $2.2 billion, a decrease of approximately 1% versus the same period last year. And comparable sales were down 2% during the quarter. We had one extra selling day compared to the third quarter of last year which positively impacted total sales growth by approximately 140 basis points. Looking at the cadence for the quarter, average daily sales were down mid-single digits in July, relatively flat in August, and down mid-single digits in September. Lagging industrial production activity continues to be the main headwind for our industrial business, as we're now in the longest period of contraction for PMI in over 33 years. While this period of contraction has lasted longer than many expected, history does show us that we typically see a long period of attractive growth once the index inflects into expansion territory. During the third quarter, 3 of our 14 end markets we track showed positive average daily sales growth year-over-year. We saw relative strength coming from pulp and paper, and our distribution and logistics segment which was offset by weakness in equipment and machinery, lumber and wood and iron and steel. Within industrial, our core MRO business has remained relatively flat year over year, with continued strength across corporate accounts through the year. However, customer spending related to capital projects which represents approximately 20% of sales has been down mid-single digits versus prior year. We continue to hear from customers considering capital projects that they are pausing not canceling these plans until they have better visibility into the interest rate environment and the outcome of the election in the US. As the market leader, Motion is well positioned to capitalize on the eventual improvement in the manufacturing economy near and long term, to expand our customer base and profitably grow share of wallet in this highly fragmented market. As a testament to Motion's value proposition and customer service, Motion has already received Supplier of the Year awards from 6 of its largest 25 customers in 2024, surpassing the total it received in the previous four years combined. Industrial segment profit in the third quarter was $259 million, down approximately 8% versus prior year and 11.9% of sales, representing an approximate 100 basis point decrease from the same period last year, driven by sales leverage combined with wage inflation and higher depreciation expense. Turning to the global automotive segment, sales in the third quarter were $3.8 billion an increase of approximately 5%, with comparable store sales up slightly. During the quarter, we had one extra selling day in the US compared to prior year, which positively impacted global automotive sales growth by approximately 90 basis points. Similar to the first half of the year, the global automotive sales benefit from inflation remain less than 1% in the third quarter, and expect the same in the fourth quarter. Global automotive segment profit in the third quarter was $262 million, down approximately 19% versus prior year, and 6.9% of sales, down from 8.9% of sales in the same period last year. Our third quarter results for global automotive segment reflect ongoing pressures from a soft sales environment and cost pressures, particularly in Europe and the US. Now let's turn to our automotive business performance by geography. Starting in Europe, our team delivered total sales growth of approximately 6% in local currency, with comparable sales flat. During the third quarter, overall market growth remains muted, down low single digits, which was consistent with the second quarter. The weak economic backdrop in Europe is being driven by an elevated level of deferred maintenance, attributable to real wage declines, unemployment, higher interest rates, and uncertain political and geopolitical situations. In addition, the benefit from same SKU inflation was less than 1%, while the prior year benefit was mid-single digits. As we look at the economic backdrop in three key European markets, Germany, France, and the UK, higher interest rates continue to negatively impact consumer purchasing power across these three geographies. Furthermore, higher unemployment rates and real wage declines in France and Germany have contributed to softer spending at the consumer level. Collectively, these factors are driving weak consumer confidence across the three markets. Despite this challenging environment, our team continues to outpace the market growth and win share, driven in part by our initiatives with key accounts and the rollout of the NAPA brand, which is a competitive differentiator. In the Asia PAC automotive business, sales in the third quarter increased approximately 7% in local currency, with comparable sales growth of 4%. Sales for both commercial and retail increased in the third quarter with continued strength in retail, particularly in Australia. The macro environment is also challenging in the region, with Australia experiencing the weakest economic growth in nearly three decades, and New Zealand currently is in its second recession in 18 months. However, our teams are executing well, extending our industry leading position, and taking market share. In Canada, sales increased 1% in local currency during the third quarter with comparable sales decreasing 1%. Our Canadian team continues to perform despite ongoing pressure from a more cautious consumer and difficult macro environment. Sales in automotive and heavy vehicle perform similar in during the quarter, with both having positive growth. Lastly in the US, automotive sales increased 4% during the third quarter, with comparable sales essentially flat. The extra day versus the same quarter last year positively impacted sales growth by approximately 160 basis points. Our growth was also driven by acquisitions, most notably, the acquisition of MPEC that we completed in May. The sales results were broadly in line with our expectation, as we believe we're benefiting from the actions that we've detailed over the last few quarters to improve our execution. And we're seeing a positive impact in the marketplace. Our average daily sales cadence through the quarter was positive in all three months, with July being the softest month. Sales to our commercial customers increased low single digits in the quarter, while sales to do it yourself customers was down mid-single digits. Within commercial, fleet and government, auto care, and other wholesale were all positive, while major accounts underperform the group but improved sequentially as we remain focused on profitable growth within the major accounts segment. On a comparable basis, sales from company owned stores were slightly positive, while comparable sales into our independent stores were down slightly. More broadly, for US automotive to provide additional perspective on the cautious consumer, on a year-to-date basis, our non-discretionary repair categories which accounts for approximately 50% of NAPA's business we're up low to mid-single digits. Our general maintenance categories which represents approximately 35% of our business were flat year over year driven by continued cautious and consumer who's deferring certain service and maintenance related purchases. Discretionary categories representing approximately 15% of the business were down mid-single digits. We continue to invest in our US automotive business for growth and build on significant improvements in service over the past year. During the quarter, we further invested in inventory, increasing the skew coverage in our company owned stores by approximately 10% while driving further productivity in our DCs, which resulted in a more than 8% increase in our internal DC service metrics. We're encouraged with the continued progress and have seen a material improvement in our customer service and store delivery metrics. We will obviously continue to stay focused on this important effort. Going forward, we see the commercial customer is the growth engine of our industry, and we benefit from the fact that 80% of NAPA's business serves this segment. Our continuous improvement on inventory availability, service and product quality position us well to win in the markets that we serve. Following our successful acquisition of the MPEC business in the second quarter, we completed the acquisition of our next largest owner, Walker Automotive Supply in August, furthering our plan to own more of our stores in strategic priority markets. We added approximately 70 NAPA stores across North Carolina. Year-to-date, we've made strategic acquisitions of more than 450 NAPA stores from our independent owners as well as competitive stores in key markets, including approximately 160 in the third quarter. Our store network in the US is now comprised of over 6,000 stores of which approximately 35% are company owned, up from approximately 25% at the end of 2022. Over time, we see a path to bring our network closer to a 50%, 50% mix, with our independent owners continuing to play a critical role in our network. While our quarterly financial results were below our expectations, we are confident that we are investing in the right areas to better position GPC and we're experiencing traction across numerous efforts. We believe the current market softness is temporary and will eventually serve as a tail end. The long term fundamentals of our industries are attractive and our businesses are well established with leadership positions. We're balancing near term actions and medium and long term investments, disciplined and consistent investment in our business, particularly during temporary periods of broad weaker industry dynamics will strengthen our leadership positions and earn profitable market share and create value. In closing, thank you again to our global teams for the leadership and hard work. And with that, I'll turn the call over to Bert.
Herbert Nappier
Thanks Will, and thanks to everyone for joining the call this morning. Our results for the quarter reflect the impact of several factors, weak market conditions, the cost impact of investments we're making in the business, and disruptions from the CrowdStrike outage in July and two major hurricanes. The third quarter was challenging, and in evaluating our financial results and to provide additional transparency, we reflected on three key themes, which I will address along with an update on our cash flows and capital allocation. Those themes are what drove our profitability down year over year, how did the quarter differ from our expectations, and what is our outlook for the remainder of 2024. My comments this morning will focus primarily on adjusted results, which exclude the non-recurring costs related to our previously announced global restructuring program and costs related to the acquisition of MPEC and Walker. During the third quarter, we incurred a total of $45 million of pre-tax costs or $36 million after tax, related to the restructuring efforts and integration activities. Before I review our three key themes in detail, let me share some high level context for our results starting with sales. Total sales were up 2.5% in the third quarter, which included a benefit from acquisitions of 320 basis points and the benefit of an additional selling day in the US, totaling 110 basis points. Sales in the third quarter were negatively impacted by disruptions from Hurricanes Helene and Beryl as well as the CrowdStrike outage, totaling approximately 70 basis points. For the quarter, our gross margin was 36.8%, an increase of 60 basis points from last year. The improvement in our gross margin was driven by acquisitions, primarily at US automotive, which drove approximately 60 basis points of gross margin expansion. Turning to costs, our SG&A as a percentage of sales for the third quarter was 28.8%, up 220 basis points year-over-year, the impact of acquired businesses, investments in IT and cost pressures contributed to the year-over-year deleverage. More specifically, our MPEC and Walker acquisitions negatively impacted SG&A by approximately 50 basis points. The incremental SG&A from acquired businesses will abate over time as we execute on our integration plans and capture synergies. We are now five months and two months post close of our MPEC and Walker transactions respectively, and expect each respective integration to take approximately 24 months from start to finish. Our integration efforts are on track, with respect to timing and synergy capture. Both acquisitions contributed positively to our EBITDA margin in the third quarter. Inflation driven increases in rent expense and salaries and wages, including increased minimum wages in certain international markets, along with service improvement investments and freight expense resulted in approximately 120 basis points of SG&A deleverage versus the prior year. In addition, our planned investments in technology to modernize our business resulted in a 20 basis points headwind in SG&A in the third quarter. Our global restructuring initiative remains on track. Our restructuring efforts are a key element of our work to offset the headwinds of current market conditions and cost inflation across the business. Year-to-date, we've incurred approximately $160 million of costs related to our restructuring efforts in line with the top end of our range of $100 million to $200 million of costs. During the third quarter, we realized approximately $16 million in benefits from our restructuring efforts, and expect to deliver a benefit of between $30 million to $40 million in 2024 and $45 million to $90 million on an annualized basis in line with our expectations. With that context, let's turn to the first theme, our third quarter profitability. Our third quarter results were down year over year, from an adjusted EPS of $2.49 to an adjusted EPS of $1.88, a decline of $0.61. As we look at the details, I will describe the major drivers of our year over year decline in terms of impact to EPS, and you can see these illustrated in our earnings presentation. First, as we expected, higher depreciation and interest expense, combined with IT costs I referenced in my SG&A comments drove approximately $0.25 of the year-over-year decline in earnings. Our initiatives come with cost headwinds, which we anticipated and planned for in 2024. These costs are in the form of higher depreciation expense as we depreciate new investments, higher SG&A, as our efforts to modernize IT show up in operating expense, and higher interest expense from borrowing to fund investments, particularly in this higher interest rate environment. As I mentioned, core cost inflation is negatively impacting salaries and wages along with rent expense. And we are making investments to improve service that are contributing to higher freight expense. For the quarter, these higher costs combined with the leverage on lower sales reduced our year-over-year earnings by an estimated $0.38. These negative impacts were partially offset by benefits of our global restructuring actions totaling $0.08. Finally, the quarter was negatively impacted by lost revenues as a result of the impacts of disruptions from the hurricanes and the CrowdStrike outage, which translated into an estimated $0.06 reduction in earnings for the quarter. With respect to hurricane Helene, we closed September with approximately 200 locations across NAPA and Motion impacted by power outages and storm damage. Many of these locations have come back online, but we continue to operate with closed stores and disrupted customers. With respect to the second theme, related to our expectations, we underperformed, but we expect it to be in the third quarter. As we shared in our second quarter earnings call, we expected weak market conditions and headwinds from depreciation, IT investments, and interest, to result in lower third quarter earnings. And we were targeting an adjusted EPS range of $2.20 to $2.25. Our adjusted results for the quarter with EPS of $1.88 came in below our expectations driven by two key factors, weaker result in Europe and our industrial business, and the impact of CrowdStrike and the hurricanes. When we gave guidance in July, our outlook assumes sequential improvement in market conditions in the second half of 2024, and tail winds from easing comparisons. More specifically, our original expectations for the third quarter included industrial sales growth coming in flat, and low single digit organic European growth. Underlying European market conditions did not inflect in the quarter, and remained negative on a sequential basis from the second quarter. For industrial, PMI closed June at 48.5%, nearly flat to May, and then turned sharply negative in July at 46.8%, rebounding slightly to 47.2% in both August and September. Along with negative industrial production manufacturer readings in September, this backdrop resulted in our sales for industrial in the third quarter being down. As Will shared, the underperformance of our European and industrial businesses versus our expectations translated into $140 million in reduced sales or an estimated $0.30 of earnings. When combined with a $0.06 impact from CrowdStrike and the hurricanes, this led to an approximate $0.36 earnings shortfall versus our expectations. Our third quarter performance which was largely driven by ongoing weak market conditions, led us to the third theme, our outlook for the remainder of 2024. Based on the trends we are seeing in our business including our lower than expected third quarter performance, we are adjusting our 2024 outlook. With no sequential improvement in market conditions in the third quarter from the second quarter, our revised outlook reflects our view that the demand environment for the balance of the year will remain consistent with the third quarter. We now expect that diluted earnings per share, which includes the expenses related to our restructuring efforts will be in the range of $6.60 to $6.80 compared to our previous outlook of $8.55 to $8.75. We now expect adjusted diluted earnings per share to be in a range of $8 to $8.20. This compares to our previous outlook of a range of $9.30 to $9.50. Our earnings presentation includes an illustration of the key business drivers impacting our revised outlook for 2024. Let me take a moment and walk you through the details of these components starting with sales. We now expect total sales growth in a range of up 1% to 2% versus our previous outlook of up 1% to 3%, which includes the benefit of acquisitions we've made year-to-date. By business segment, we are now guiding to the following, 3% to 4% total sales growth for the automotive segment which includes the benefit of acquisitions made year-to-date. We anticipate comparable sales growth to be approximately flat. And for the industrial segment, we expect total sales growth to be down 1% to 2%, with comparable sales growth also down 1% to 2%. Our reduced sales outlook for the year driven by updated expectations around market conditions. For the balance of 2024, we do not expect any improvement in market conditions across our geographies. Our expectations are informed by third party data as well as the trends we experienced in the third quarter, which have persisted into the start of the fourth quarter. Further, the beginning of the quarter has been compounded by the impacts of Hurricane Milton across Florida, as well as the continuing effects of Hurricane Helene. While we've made good progress on restoring our operations, uncertainty remains around our customers and their ability to resume operations, which makes the ultimate impact on our business difficult to predict. Our updated guidance includes our estimated impact of these storms on our results for the remainder of the year. Within industrial, the weak industrial production activity remains a headwind for the business. As Will mentioned, we are now in the longest period of contraction for PMI in over 33 years. We now believe that improvement won't come in 2024 as we wait for PMI to inflect into expansionary territory, and for the benefit of initial interest rate cuts to have a positive impact on our customers. In our international and US automotive businesses, market conditions continue to remain soft as consumers are impacted by a wide range of factors including inflation, interest rates, and geopolitical election uncertainty. In the US, while our independent owners continue to gain strength, high interest rates remain a headwind for the small and medium business owners. The gross margin, we continue to expect 40 to 60 basis points of full year gross margin expansion, primarily driven by the acquisitions in US automotive and our strategic sourcing and pricing initiatives. Our outlook assumes that SG&A will deleverage between 140 and 150 basis points, which includes SG&A deleverage on our reduced sales outlook, ongoing cost inflation, and the impact of incremental SG&A from acquisitions in the US automotive business. Our views include the expected benefits from our global restructuring activities. For global automotive segment margin, we now expect to be down approximately 90 to 100 basis points versus last year, given the softer organic sales growth and corresponding pressure on SG&A. For 2024, we expect global industrial segment margin to be down approximately 40 to 50 basis points year-over-year. For the first nine months of 2024, we generated $1.1 billion in cash from operations and $700 million in free cash flow. We are confident in the strength of our cash flows in 2024 and continue to expect cash from operations to be in a range of $1.3 billion to $1.5 billion with free cash flow of $800 million to $1 billion. Delivering consistent cash flows in all business cycles combined with our liquidity, a strong balance sheet and disciplined capital allocation philosophy positions us to grow the business long term. In 2024, we have invested approximately $386 million back into the business in the form of capital expenditures, including $126 million in the third quarter. With respect to capital expenditures as we shared at our Investor Day in 2023, our historical investment rate in our business hovered at around 1% or less of revenue. Over the past two years to drive the needed transformation of our business, this has moved to 2% of our revenue, and we continue to expect an investment rate of 2% of revenue or approximately $500 million in spending in 2024. The growth capital we are deploying, which represents approximately 55% of our total 2024 CapEx will drive modernization of our supply chain including new DCs and automation, that when partnered with technology, enhances our customer experience and positions us for long term growth. Further, disciplined M&A has been a key element of our growth, as we take advantage of value creation opportunities in our fragmented markets globally. In 2024, our M&A strategy has evolved with respect to our operating model at NAPA. And our new approach to having a more balanced mix of company owned and independently owned stores will improve our revenue growth and profitability over the long term. We have invested $954 million globally year-to-date in the form of strategic acquisitions, including the acquisition of our now largest independent owner, Walker Automotive Supply. As we acquire these businesses, we have a disciplined integration playbook where we extract value through incremental sales opportunities, capture the full gross margin and optimize the SG&A of the acquired business. During the third quarter, we further strengthened our balance sheet by initiating the transition of our US pension plan to a third party insurance company, which we expect to complete in the fourth quarter of 2025. This is a continuation of our pension derisking strategy that began in 2013 when the plan was frozen and does not impact the benefits of the plan participants. Our pension plan is well funded and we took this step to reduce balance sheet and income statement volatility and protect us from future potential cash flow contributions. We anticipate a one-time non-cash charge in the fourth quarter of 2025 and do not expect any impact to our 2024 financial results. Further, we do not expect any cash payments associated with the transfer of the plan to the third party insurance company in 2025. In closing, we continue to operate in challenging market conditions, and are taking actions including advancing our global restructuring activities to ensure the long term profitability of the business. We believe the backdrop of lower growth is market driven, not specific to our business and we stand well positioned for growth once the cycle turns more favorable. As we look ahead, we are encouraged by the recent reduction in interest rates in the US, and are optimistic that lower rates will create a more constructive market backdrop moving forward, although we recognize that this will take time to result in improved activity. We remain confident in the underlying fundamentals of our businesses and we'll continue to invest in the business with a long term focus. Thank you. And we will now turn it back to the operator for your questions.
Question and Answer Session
Operator
(Operator Instructions) Kate McShane, Goldman Sachs.
Kate McShane
Hi, good morning. Thanks for taking our question. Thanks for all the detail on the call today. One area that we wanted to learn a little bit more was just the details around the inventory increase you saw during the quarter, and if you could maybe drill down into some of the investments that you're making in freight.
Herbert Nappier
Sure, Kate, good morning. Look on the inventory side, I think that goes back to really some of what Will touched on, and positioning us in the marketplace on the NAPA side. We've made some great strides on getting inventory availability where it needs to be. That's a year over year kind of effort. And we started that this time last year as you recall. And I think we've really made some nice moves to increase depth, increase queue count, and do the things that matter in the field. We know that inventory availability is the deciding factor in being successful. NAPA has got a great legacy, it's got a great brand, it's got a great footprint. And so when we put that inventory power behind it, I think it really positions us well in the marketplace. That's the biggest driver of the change there. We also have some acquired inventory from the acquisitions we've made. So that'll show up in the balance sheet as well. In terms of investments that create, some of those are bit competitively sensitive. I would just leave it at the fact that we're really leaning into making sure that we've got on the other side of the equation that store excellence, make sure we have the driver availability and consistency of experience that we want to make sure we're meeting the needs of our customers.
William Stengel
Kate, I might just add, as we look at all the internal operating metrics that we use to run the business, in particular, in NAPA, we continue to be very bullish about the progress that we've made. So whether it's service levels from deliveries to stores, from DCs, from stores to customers, those are at all-time highs and getting better every day. As Bert said, the inventory strategy was all about making sure that we had the right vendor alignment with the right availability in the local markets. And those have seen material improvement year over year safety is better in our DCs, inventory breadth and depth as Bert alluded to has never been better. So we've added deeper and wider inventory while using our existing supply chain. Voluntary turnover is down 30%-plus year over year. And importantly, we're seeing about 100 basis point improvement in our customer metrics in terms of their satisfaction. So as we're running the business and putting these investments in, we feel good about the returns that are associated with them.
Herbert Nappier
Thanks, Kate.
Operator
Scot Ciccarelli, Truist.
Scot Ciccarelli
Yes. So you did not call out US auto as a primary source of profit disappointment in the quarter. Does that mean US margins held up, and the total margin decline was really due to the international business, or does that mean you just had subdued expectations for US auto? And then secondly, obviously '24 is going to fall well below initial expectations, without providing any specific guidance, can you give us a general feel for how you're thinking about '25, meaning the sequential trends continue a weekend, but your comparisons get easier, et cetera. Thank you.
Herbert Nappier
Thanks Scot, Bert. Look on the margin side for US automotive, we don't really get into the details by the individual regions. I will say that the pressure we felt at the consolidated level was consistent across all the markets. And so we were disappointed in total with where we were, it came in underneath our expectations as we've outlined. But I wouldn't isolate the pressure in any one market regionally around the world versus the other. They're all feeling the same kind of pressure, interest rate pressure in all of our markets on the automotive side, cost inflation are both present and in all of those markets. And so when we think about the factors that drove SG&A that I outlined in my prepared comments, those would be true for each of the regions individually. In terms of how we're looking ahead, and as you said, we don't want to get too specific, but look, I mean, I think the bottom line on 2025 is that we're going to continue to watch all the same data that you all are. And at this point as we exit the third quarter and start the fourth quarter and start to look into 2025, those conditions remain pretty stagnant quarter over quarter. And so market conditions are going to be a big factor in how we look at things. The bottom line though is we're very encouraged by the long term fundamentals for both segments, and we're in break fix industries. I think those are beneficial to us in the long term. Our size and scale is a benefit there as well. We have leadership positions in fragmented markets around the globe, and we're bullish on the execution of our strategic initiatives as we outline. But the biggest wildcard moving ahead with that positive backdrop is the pace and timing of recovery of market conditions. And so we'll take the fourth quarter to see what we think the market will give us for next year, plus our own actions, and the things that we think we're going to be able to do and we'll update that and, and share that with you in February.
William Stengel
Scot, I might just add in the same way that we've articulated that higher interest rates have had the intended effect, muting and slowing down overall growth. We are encouraged obviously by the start of an easing scenario around the world. The UK has reduced rates once in the last, call it six months, US once, Eurozone 3 times, Canada 3 times. So obviously there'll be a lag benefit to that, but we would hope as we move forward those types of policy decisions provide a tailwind as opposed to a headwind.
Scot Ciccarelli
Great. Thanks guys.
Herbert Nappier
Good. Thank you.
Operator
Michael Lasser, UBS.
Michael Lasser
Good morning. Thank you so much for taking my question. Your SGA dollars were up about $166 million in the quarter versus the same year ago. Can you outline a bit more, what drove that increase? And should we expect the pace of increase to continue for the next several quarters given the investments that you're making?
Herbert Nappier
Hey Michael, good morning. Look a big part of the dollar increase in SG&A is going to come from acquired businesses. So I think that's an isolated activity, particularly here as you look in the second half of 2024 with the acquisition of our two largest independent owners on the NAPA side of the house. So I kind of outlined that in detail that in my prepared remarks. On that particular point, we would expect that SG&A to abate over time as we continue to integrate those businesses and capture synergies. The great news is we're on track on that front. We're seeing our synergy capture come in consistent with our business case. And as I shared, both of those acquisitions contributed positively to our third quarter. As we look ahead on some of those other elements, I think we'll continue to see pressure here in the near term on the cost side of things, with inflationary impacts on wages and rent. I don't expect those to abate in the fourth quarter. And likewise, we're going to continue to invest in IT, that's an important part of our transformation going forward. And there's some positive things there. Unfortunately, as we modernize systems, many of those are cloud based platforms, that transition expense out of capital into operating expense, which is why we're highlighting that for you. But we're also making some great investments in the business in particular with our Global Technology Center in Poland. And we benefit from exceptional talent, high productivity. And these teams are doing amazing work on some of our initiatives around catalog and search, which is clearly making a difference with our customers. So when we think about investment, that's an example of the thing I think you'll continue to see. But at the same time, we're also trying to be very thoughtful about offsetting some of this with our global restructuring which remains on track. We saw a benefit in the quarter as we've discussed, and we're continuing to control head count. The restructuring is helping with that, most of that has come from voluntary retirement in the US. But if we look at our global head count, we're down somewhere between 3% and 5% in 2024 excluding acquisitions. And we're continuing to do hard work across the network with engineering standards and engineering productivity and our DCs that's reducing overtime and allowing us to be more thoughtful about head count there as well.
Michael Lasser
Okay. My follow up question is your decision to make incremental investments in the decision in the business was inevitably prompted by something. You outlined your view that the US auto business was down, your business was flattish. So what is motivating the decision to make these investments? And how do you expect the return on these investments to play out in the next few quarters in terms of market share? Thank you.
William Stengel
Yeah, look, Michael, I think it's super important for any business to be investing in itself. And so I think as you know, the management team organized their strategic plan in particular dating back to our Investor Day in 2023, we had a lot of compelling opportunities to invest back in the business in a different way, which I think is a function of the market realities, the changing technology landscape, the competitive dynamic. And so all those things put together set the stage for putting capital to work around the world in an accelerated way.
Herbert Nappier
And Michael, I'll just add that I believe that if you looked prior to Investor Day in 2023, you would have seen the GPC business in totality spending about 1% of revenue in terms of investment in the business. And so that's across all of our business segments. And that quite frankly I think is not the level of investment we needed to stay at pace and grow this business and keep it on its front foot going forward. We think the technology work that we're doing and leading with technology is going to be a differentiator. And we think investing in our supply chains which will make a difference for our customers and as we know, having that part and having it at the right place and the right time, both on the automotive and the industrial side is critical to being successful. And as we make these enhancements across DCs, which we've mentioned, we're doing that in the UK and France. Here in the US, we have a new DC in Melbourne. We're doing this all over the world, and you combine that with the technology, I think that's going to position us for a much stronger growth particularly as we come out of this weaker economic cycle.
Michael Lasser
Thank you very much.
Herbert Nappier
Thank you.
Operator
Chris Horvers, JPMorgan.
Chris Horvers
Thanks. Good morning. So my first question, I just want to be clear. So was there a decision to step up investments above the original plan for this year or is it really just the acquisitions and as we think about moving forward, do the acquisitions that you made during this quarter, during the third quarter, take sort of the underlying dollar run rate higher as we look at the fourth quarter, obviously relative to revenues.
Herbert Nappier
Yeah, Chris, we haven't changed our view on investment level on CapEx for 2024. We're still going to come in right around that 2% level. And as I commented in my prepared remarks, that's going to be around $500 million of investment. So there's no step up on the CapEx side of the house. We really think the 2% number is the right proxy. We did that last year. We'll do that again this year, and we'll be thoughtful about how we look ahead to 2025. In terms of run rate on acquisition, I think I would tell you that we expect that to -- that was never going to be linear, I think it's the best way to say it when you think about the independent owner strategy. As you've seen this year, we've acquired the two largest. And from there, acquiring 180 plus stores in May, as we've announced with Walker, 75 stores. The next levels of independent owners drop pretty significantly in terms of store count size. And so I think you'll see while we continue to March to maybe a more 50%, 50% target, the pace and timing of that will slow. So I think we get the first two big ones which were important to do in the queue first and then we'll move at pace, but the pace will decelerate from what you've seen here over the last two quarters.
Chris Horvers
Got it. And then as you think about just what are we expecting, what are like implied same store sales and organic growth in NAPA, in Motion. And as you look out, you know, and you think about the industrial side of the business, does the election sort of like -- is that a clearing event or do we have to wait for these capital budgets to come through for your customers in in 2025, such that this actually could prolong to perhaps the second quarter when that capital gets deployed.
William Stengel
Chris, I would say the election is a clearing event with a lag. So by the time you turn the calendar year, the election flips and there's at least kind of clarity on the margin relative to where we stand today, especially with the backdrop of lower rates. And I think that helps.
Chris Horvers
And the implied comps for the fourth quarter?
William Stengel
Not for the fourth quarter. I would say the lag is coming into 2025. I don't think the election clarity in November creates a business impact immediately in November and December.
Herbert Nappier
And look, Chris, we don't give quarterly guidance. So the quarter comps, we haven't provided, but I would just say I'd go back to my thoughts in the prepared remarks. We really don't expect the fourth quarter thematically to look much different than the third quarter in terms of the underlying performance of the business, given the market conditions.
Chris Horvers
Got it. And I just want to ask one clarification question. So I think you talked about a $0.30 EPS headwind on $140 million shortfall in sales. Is that right? Because that's like a 40% operating margin, I guess, ask the other way if you know, if you expected sales up 2.5% next year, you would expect 40% flow through on that.
Herbert Nappier
No, I wouldn't take it that way, Chris. I mean, I think we're trying to give you a reasonable proxy of what we felt like the sales loss was. I mean, given that the gross margin rate, impact of that and the lost sales in the quarter. So I wouldn't overread into that in terms of operating margin.
Chris Horvers
Got it. Thank you.
Operator
Greg Melich, Evercore.
Greg Melich
Hi, thanks guys, a couple questions. I want to start maybe at a high level given that I think you described the investments, ramping up to 2% now versus 1%. When we think about the growth algo that you outlined at the Analyst Day in '23, should we be thinking about this year as a new base to build that off of or should we still go back to where we were a couple of years ago and have the growth off of that base?
Herbert Nappier
I think this year is a tough year to use as a proxy, Greg, is my kind of initial response to that. We've had a lot of moving pieces. Market conditions have moved backwards. I think if you look historically, we've said that the growth algorithm is in that 3% to 4% top line range in a long, long term for the business, in terms of top line, and that we can lever off of that. This year with market conditions, particularly on the industrial side moving negative is not a year I would use as a proxy. So I don't think we're ready to move off of what we think are long term algorithms, but obviously, we reserve the right to kind of update you as we get into 2025, and the 2025 guidance, particularly as we see with what the fourth quarter presents and how we think that the beginning of 2025 will start. So let's not deviate from how we think about the health of this business on a long term basis, as Will just said, I think we're very bullish on what the long term can be and the investments we're making in the business. Those have stepped up from a 1% historical rate, but that 2% is the same level of investment we shared with you in Investor Day. So we think that does set a little bit of a new proxy there. But again, we'll come back to you with some more thoughtful outlook when we get to February.
Greg Melich
Got it. And then my follow up was you mentioned how this inflation has brought inflation down in both industrial and auto to sub 1%. You remind us of how that cycles if you think about the comparisons from a year ago and should that -- should we expect that to normalize back at maybe the long term 2% to 3% or do you think we're sort of stuck at this flattish position?
Herbert Nappier
Look again, I'll always reserve my right to update you. When we build our models for 2025 and share those in February, but I think we're coming out of the period that we all expected. We saw this start last year in 2023 in the US, and we're seeing it now in Europe. We expected those high benefits of inflation in the top line to cool off and they have. We're going through what I think is the unwinding of all that now, and again, if I go back to the first question about the long term, if you think the long term is a 3% to 4%, embedded in that long term is a 0.5% to 1% range of price benefit. And we would expect in the long term, absent something else coming to light that changes our view on the health of the markets fundamentally that that would be the case, then we would vert to something more normalized as we move ahead.
Greg Melich
And then last, I would just say, how would you look -- how would you describe your market share position right now in US auto and industrial. I mean, I know there's a lot of macro headwinds. Do you think you're gaining shareholding share, still slipping a little bit?
William Stengel
No, we feel really good about it. And we use on the NAPA side a third party independent data that's got everybody's information in it, and it's never been stronger, always opportunities. There's 120 categories that you have to look at to study skew level share. And we've made incredible progress there. So and then on the industrial side, we're right there or better than the market. There's some data points out there from peers and obviously the PMI, so down a little bit in this market is at or better than market performance.
Greg Melich
That's great. Thanks and good luck guys.
Herbert Nappier
Thanks.
Operator
Seth Basham, Wedbush Securities.
Seth Basham
Thanks a lot and good morning, just following up on Greg's last question, thinking about the US market. Your comps were fly extra day sequentially and slow materially on to your stack basis. Do you think that market conditions got worse or do you think that the competitive environment got more difficult this quarter relative to last?
William Stengel
I think the market's got worse and the hurricane impact put noise into the data. So a flattish market feels about right to us, a plus or minus a point.
Herbert Nappier
And on the second part of that set on the competitive set, I mean, I wouldn't say that the competitive sets changed much. We have great competitors. We compete day to day with a competitive landscape that thankfully remains very rational on pricing. And so we're encouraged by NAPA's position in the market, as I said earlier with its great footprint, legacy, availability, and quality.
Seth Basham
And specific to the major account segment that you talked about getting a little bit better this quarter, what's driving that? Do you think it's the end markets, do you think it's some of your initiatives? Any color there would be appreciated.
William Stengel
Yeah. So we were really pleased with the sequential improvement in major accounts. As I think we've talked about publicly before inside our major accounts, we have four or five different folks of business. And each have their own specific initiatives, and those initiatives are gaining traction specifically around some of our priorities in our regional quote unquote major accounts and our independent affiliates. So we're focused intentionally there to make sure that we're doing business that makes sense for our customers and for us, and we'll continue to be very thoughtful there.
Seth Basham
Great. Thank you so much.
Operator
Bret Jordan, Jefferies.
Bret Jordan
Hey, good morning guys.
Herbert Nappier
Hey Bret.
Bret Jordan
A lot of it has been covered, but I guess extra hurricanes, you see any meaningful regional dispersion in US NAPA.
William Stengel
We have -- we haven't seen any dispersion X the hurricanes and then X the M&A benefit. Everybody was around the same level of performance, no material difference.
Bret Jordan
Okay. And then I think of the prepared remarks you talked about either near shoring or reshoring some of your supply chain. Could you give us a little more color on that? And is that -- is there a margin impact one way or the other?
William Stengel
Yeah, look, I think we had a great update with the Motion team. A few weeks ago, we detailed this deeply and we've got a lot of great sales leads and traction for that matter around specific projects. I think on one of the calls, somebody asked us what that opportunity set is and if you just look at the US business by itself for Motion, we're tracking somewhere over 150 different projects between now and 2030, that represent about $2.5 billion of MRO spend for us. So some small portion of that is a pretty attractive incremental headwind or a tailwind for us. And we put some resources to it and seen some nice traction by vertical. That's what we refer to as our new sales verticals. So definitely in focus, we see it in Canada, and we've got the same chart in Mexico, all with exciting opportunities.
Bret Jordan
Okay. Thank you.
William Stengel
Thanks, Bret.
Herbert Nappier
Thanks Bret.
Operator
Ladies and gentlemen, this concludes your conference call for today. We thank you for participating and ask that you please disconnect your lines.